open positions
Are you highly organized, detail-oriented, and able to manage many moving parts without losing precision? Do you take pride in creating smooth processes, clear communication, and a professional client experience?
Investment Watches is growing quickly, and we are looking for a Service Coordinator to support the intake, processing, documentation, logistics, and completion of watches moving through our authentication, service, and repair departments.
We process thousands of watches every year, so this role is highly structured and process-driven. You will be a key part of ensuring every watch, client, document, shipment, and internal handoff is handled accurately and professionally.
“The foundation is set, and the potential is massive. This is a rare opportunity to help build something extraordinary, alongside key industry players,” says Jonas Berntsen, Founder & CEO of Investment Watches.
About Investment Watches
Investment Watches is a Danish-American company founded by entrepreneurs and industry experts. Backed by top U.S. investors, we operate from Austin, Texas, and are on a mission to become a global leader in luxury watches.
We specialize in sourcing, authenticating, and servicing some of the rarest and most exclusive watches in the world, including brands such as Rolex, Patek Philippe, Audemars Piguet, and Vacheron Constantin.
What You’ll Do
Manage intake and outtake of watches for authentication, service, and repair
Create, organize, and maintain documents related to service orders, authentication requests, repairs, invoices, and internal workflows
Communicate with clients regarding order status, timelines, next steps, and completion
Coordinate watches moving between clients, sales, watchmakers, authentication, operations, and shipping
Maintain accurate records in internal systems and ensure every order is properly tracked
Support documentation for high-value watches, including service notes, authentication details, photos, and client communication
Help improve internal processes so the department can scale efficiently
Coordinate shipping, receiving, packaging, and logistics for high-value timepieces
Assist with packing, shipment preparation, and logistics coordination
Ensure watches are securely packaged and processed according to company procedures and shipping standards
Support incoming and outgoing inventory handling with accuracy and attention to detail
Ensure every client receives a professional, clear, and seamless experience
What We’re Looking For
Highly organized and detail-oriented
Strong administrative and process-management skills
Excellent written and verbal communication
Able to manage many tasks at once without losing accuracy
Calm under pressure in a fast-paced environment
Professional, reliable, and client-focused
Strong sense of ownership and accountability
Comfortable following structured procedures and improving processes over time
Qualifications
Previous experience in administration, operations, logistics, service coordination, or customer service preferred
Experience in luxury retail, watches, jewelry, logistics, or repair/service coordination is a plus
Familiarity with Shopify, CRM systems, order management tools, or documentation workflows is a plus
Interest in luxury watches or high-end products is an advantage
Apply Today
If you’re ready to take the next step in your career and join a fast-growing company setting new standards in the luxury watch market, we’d love to hear from you.
📩 Send your resume and a short introduction to join@investmentwatches.com.
Applications will be reviewed on a rolling basis, and we respond to all applicants promptly.
Are you highly observant, disciplined, and confident in high-responsibility environments? Do you take pride in maintaining control, structure, and security without disrupting a premium client experience? If you’re looking to take ownership of a critical function within a fast-growing luxury company, we’d love to hear from you.
“The foundation is set, and the potential is massive. This is a rare opportunity to help build something extraordinary, alongside key industry players,” says Jonas Berntsen, Founder & CEO of Investment Watches.
As we continue to scale, we’re expanding our team in Austin to include a Head of Security who will take full ownership of showroom security, operational control, and in-room protocols.
About Investment Watches
Investment Watches is a Danish-American company founded by entrepreneurs and industry experts. Backed by top U.S. investors, we operate from Austin, Texas, and are building one of the leading platforms in the global luxury watch market.
We specialize in sourcing, authenticating, and servicing some of the most exclusive watches in the world, including Rolex, Patek Philippe, Audemars Piguet, and Vacheron Constantin.
What You’ll Do
Own all aspects of showroom security and daily operational control
Monitor and manage all entry and exit points and visitor flow
Maintain constant situational awareness across the premises
Identify risks early and act decisively
Oversee secure handling and movement of high-value inventory
Design and implement structured protocols for client visits and product handling
Define procedures for client arrivals, private appointments, and multiple clients in the showroom
Ensure consistent and secure handling of high-value watches in front of clients
Act as the first point of contact and control access to the showroom
Set the tone — professional, calm, and controlled
Manage security systems including cameras, alarms, and check-in processes
Continuously improve security procedures and overall environment control
What We’re Looking For
Strong background in law enforcement, military, or high-level private security
Calm, controlled presence with the ability to command respect
Highly observant with strong situational awareness
Able to make decisions confidently without escalation
Professional in appearance and communication
Discreet and trusted in high-profile environments
Reliable, disciplined, and accountable
Qualifications
Experience in security, executive protection, or high-value environments required
Background in developing or enforcing protocols is a strong advantage
Training in threat assessment, de-escalation, or defensive tactics is a plus
Ability to operate independently and take full ownership of responsibilities
Apply Today
If you’re ready to take ownership of a critical function and help build a secure, high-performance environment within a fast-growing luxury company, we’d love to hear from you.
📩 Send your resume and a short introduction to join@investmentwatches.com.
Applications will be reviewed on a rolling basis, and we respond to all applicants promptly.
Are you a skilled watchmaker with a passion for luxury timepieces? Do you take pride in precision, craftsmanship, and working on some of the most sought-after watches in the world? If you’re ready to apply your craft at the highest level within a fast-growing international company, we’d love to hear from you.
“The foundation is set, and the potential is massive. This is a rare opportunity to help build something extraordinary, alongside key industry players,” says Jonas Berntsen, Founder & CEO of Investment Watches.
With Laif Anderson recently joining as our Director – Authentication & Service, we’re expanding our team in Austin to include a dedicated watchmaker who will play a key role in servicing, maintaining, and authenticating high-value timepieces.
About Investment Watches
Investment Watches is a Danish-American company founded by entrepreneurs and industry experts. Backed by top U.S. investors, we operate from Austin, Texas, and are building one of the leading platforms in the global luxury watch market.
We specialize in sourcing, authenticating, and servicing some of the most exclusive watches in the world, including Rolex, Patek Philippe, Audemars Piguet, and Vacheron Constantin. Thousands of watches pass through our hands each year, requiring the highest level of technical expertise and attention to detail.
What You’ll Do
Service and maintain luxury timepieces in line with brand-specific standards
Test watches for precision, performance, and overall quality
Support authentication processes alongside our Director – Authentication & Service
Perform repairs and adjustments on movements, cases, and bracelets
Refinish and polish cases and bracelets to a high standard
Maintain and calibrate tools, equipment, and workspace
Contribute to building a scalable, high-quality service operation
Occasionally participate in content creation (e.g., showcasing craftsmanship)
What We’re Looking For
Strong technical skills across servicing, repair, and refinishing
Detail-oriented with a high standard for quality and consistency
Able to manage workflow independently in a fast-paced environment
Calm under pressure with a structured approach to work
Professional, reliable, and accountable
Clear communicator with strong English skills
Qualifications
Formal watchmaker education or apprenticeship required
Minimum 3 years of experience working with high-end timepieces (e.g., Rolex, Patek Philippe, Audemars Piguet, Vacheron Constantin)
Experience with case and bracelet refinishing is a strong advantage
Experience with high complications is a strong advantage
Apply Today
If you’re ready to take the next step in your career and join a company setting new standards in the luxury watch industry, we’d love to hear from you.
📩 Send your resume and cover letter to join@investmentwatches.com.
Applications are reviewed on a rolling basis, and we aim to respond promptly to all applicants.
Are you an elite-level watchmaker with deep expertise in high-end Swiss timepieces? Do you thrive on technical excellence, precision craftsmanship, and working on some of the most exclusive watches in the world? If you’re ready to apply your skills at the highest level within a fast-growing international company, we’d love to hear from you.
“The foundation is set, and the potential is massive. We’re building one of the leading luxury watch companies in the United States, and exceptional craftsmanship is a core part of that vision,” says Jonas Berntsen, Founder & CEO of Investment Watches.
As Investment Watches continues to scale, we are looking for a highly specialized Master Watchmaker to join our Austin team. This role is focused purely on technical excellence — servicing, repairing, diagnosing, and restoring high-value luxury timepieces to the highest possible standards.
About Investment Watches
Investment Watches is a Danish-American company founded by entrepreneurs and industry experts. Backed by top U.S. investors, we operate from Austin, Texas, and are building one of the leading platforms in the global luxury watch market.
We specialize in sourcing, authenticating, servicing, and trading some of the most exclusive watches in the world, including Rolex, Patek Philippe, Audemars Piguet, Richard Mille, Vacheron Constantin, and other prestigious independent brands.
Thousands of watches pass through our hands each year, requiring exceptional technical expertise, attention to detail, and uncompromising quality standards.
What You’ll Do
Service, diagnose, and repair high-end luxury timepieces to brand-level standards
Perform complete movement overhauls, adjustments, regulation, and testing
Handle complex repairs and troubleshooting across a wide range of calibers
Work on high-value and highly collectible watches with extreme attention to detail
Perform refinishing and restoration of cases and bracelets to a high standard
Ensure all watches meet strict quality control and performance benchmarks
Collaborate closely with our authentication and operations teams
Maintain an organized, professional, and high-level workshop environment
Contribute to elevating one of the premier independent watch service operations in the United States
What We’re Looking For
Exceptional technical watchmaking skills with strong diagnostic ability
Deep understanding of luxury Swiss movements and finishing standards
Highly detail-oriented with uncompromising quality expectations
Able to work independently and efficiently on complex projects
Structured, calm, and methodical approach to problem-solving
Strong sense of professionalism, accountability, and pride in craftsmanship
Passion for horology and appreciation for rare and collectible timepieces
Clear communicator with strong English skills
Qualifications
Formal watchmaker education or certified apprenticeship required
Minimum 5 years of experience servicing high-end luxury watches
Experience working with brands such as Rolex, Patek Philippe, Audemars Piguet, Vacheron Constantin, Richard Mille, or similar
Experience with complicated movements is strongly preferred
High-level case and bracelet refinishing experience is a major advantage
WOSTEP, SAWTA, or equivalent certifications are considered a strong plus
Apply Today
If you’re ready to join a company setting new standards in the luxury watch industry and work on some of the world’s most exceptional timepieces, we’d love to hear from you.
📩 Send your resume and cover letter to join@investmentwatches.com.
Applications are reviewed on a rolling basis, and we aim to respond promptly to all applicants.
Are you an aspiring watchmaker with a passion for luxury timepieces and precision craftsmanship? Do you want to develop your skills while working hands-on with some of the most respected watch brands in the world? If you’re eager to grow your career within a fast-growing international company, we’d love to hear from you.
“At Investment Watches, we’re building a world-class service operation focused on quality, craftsmanship, and long-term excellence. This is an opportunity to learn from experienced professionals while helping shape something truly special,” says Jonas Berntsen, Founder & CEO of Investment Watches.
As Investment Watches continues to expand, we are looking for a motivated Junior Watchmaker to join our Austin team. This role is ideal for someone early in their career who wants to gain experience working on luxury Swiss timepieces in a professional and high-performance environment.
About Investment Watches
Investment Watches is a Danish-American company founded by entrepreneurs and industry experts. Backed by top U.S. investors, we operate from Austin, Texas, and are building one of the leading platforms in the global luxury watch market.
We specialize in sourcing, authenticating, servicing, and trading some of the most exclusive watches in the world, including Rolex, Patek Philippe, Audemars Piguet, Vacheron Constantin, and other prestigious brands.
Thousands of watches pass through our hands each year, creating a unique opportunity to learn from experienced professionals and work on a wide variety of exceptional timepieces.
What You’ll Do
Assist with servicing, repairs, and maintenance of luxury timepieces
Support senior watchmakers with diagnostics, testing, and movement work
Perform bracelet sizing, adjustments, and basic repairs
Help with polishing, refinishing, and cosmetic restoration work
Conduct quality control checks and timing tests
Maintain tools, equipment, and an organized workshop environment
Learn brand standards, technical procedures, and service best practices
Support authentication and operational workflows as needed
What We’re Looking For
Strong interest in horology and luxury watches
Highly detail-oriented with steady hands and strong focus
Eager to learn and develop technical skills
Positive attitude with a strong work ethic
Able to work in a structured, fast-paced environment
Professional, reliable, and accountable
Strong communication skills and fluency in English
Qualifications
Formal watchmaker education, apprenticeship, or current enrollment preferred
1–3 years of experience working with watches is a plus, but not required for the right candidate
Experience with polishing, refinishing, or basic servicing is an advantage
Passion for luxury watches and craftsmanship is essential
Apply Today
If you’re ready to begin or accelerate your career in luxury watchmaking and join one of the fastest-growing companies in the industry, we’d love to hear from you.
📩 Send your resume and cover letter to join@investmentwatches.com.
Applications are reviewed on a rolling basis, and we aim to respond promptly to all applicants.
Are you technically skilled, detail-oriented, and passionate about luxury watches? Do you enjoy working hands-on with precision products and contributing to a high-performance operation? If you’re looking to build your career within one of the fastest-growing luxury watch companies in the United States, we’d love to hear from you.
“We’re building a world-class operation in Austin focused on quality, trust, and craftsmanship. Every watch that passes through our company matters, and strong technical talent is a critical part of our growth,” says Jonas Berntsen, Founder & CEO of Investment Watches.
As Investment Watches continues to scale, we are looking for a Watch Technician to support our service and authentication operations. This role is ideal for someone with strong technical ability and attention to detail who enjoys working with luxury timepieces in a fast-paced environment.
About Investment Watches
Investment Watches is a Danish-American company founded by entrepreneurs and industry experts. Backed by top U.S. investors, we operate from Austin, Texas, and are building one of the leading platforms in the global luxury watch market.
We specialize in sourcing, authenticating, servicing, and trading some of the most exclusive watches in the world, including Rolex, Patek Philippe, Audemars Piguet, Vacheron Constantin, and other prestigious brands.
Thousands of watches pass through our hands each year, requiring precision, consistency, and exceptional attention to detail.
What You’ll Do
Perform diagnostics, testing, and technical evaluations on luxury timepieces
Handle bracelet sizing, adjustments, battery replacements, and pressure testing
Assist with movement swaps, basic servicing, and technical repairs
Support authentication and quality control processes
Inspect watches for cosmetic and mechanical condition
Perform refinishing and polishing work when applicable
Maintain workshop tools, equipment, and inventory
Help ensure efficient workflow across service and operations teams
What We’re Looking For
Strong technical aptitude and hands-on ability
Highly detail-oriented with a focus on precision and consistency
Able to work independently while following established procedures
Organized, reliable, and efficient in a fast-paced environment
Passion for luxury watches and craftsmanship
Professional attitude with strong accountability
Clear communication skills and fluency in English
Qualifications
Previous experience working with watches, jewelry, electronics, or other precision technical products preferred
Watchmaking education or technical certification is a strong advantage
Experience with luxury watches is preferred but not required for the right candidate
Experience with polishing and refinishing is a plus
Strong mechanical understanding and willingness to learn
Apply Today
If you’re ready to join a fast-growing luxury company and work hands-on with some of the world’s most exceptional timepieces, we’d love to hear from you.
📩 Send your resume and cover letter to join@investmentwatches.com.
Applications are reviewed on a rolling basis, and we aim to respond promptly to all applicants.