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Frequently Asked Questions
We offer fully insured overnight shipping within the United States.
We also accommodate select international shipments. Due to customs regulations, import duties, insurance limitations, and country-specific requirements, all international orders must be reviewed and approved by one of our advisors prior to shipment.
Please contact our team for availability, shipping options, and a personalized quote for your destination country.
We offer fully insured overnight shipping within the United States.
We also accommodate select international shipments. Due to customs regulations, import duties, insurance limitations, and country-specific requirements, all international orders must be reviewed and approved by one of our advisors prior to shipment.
Please contact our team for availability, shipping options, and a personalized quote for your destination country.
Delivery times for in-stock items are typically 1–2 business days within the United States via fully insured shipping.
Delivery estimates are not guaranteed and may vary based on payment verification, authentication procedures, carrier delays, weather conditions, or other factors outside our control.
Pre-orders, special orders, and international shipments may require additional processing and transit time. Please contact one of our advisors for estimated delivery timelines and shipping availability.
Yes, all of our packages are insured by Investment Watches. In some cases we might ask for additional documentation. For high value items additional measures can be taken. In most cases signature is required at the time of delivery. If the timepiece is purchased with a debit or credit card we can only deliver to the billing address.
Yes, all of our packages are insured by Investment Watches. In some cases we might ask for additional documentation. For high value items additional measures can be taken. In most cases signature is required at the time of delivery. If the timepiece is purchased with a debit or credit card we can only deliver to the billing address.
Timepieces bought on our website come with a 3-day return policy. If you want to return an item to us, please contact us and we will provide a shipping label. The watch needs to be returned in the same condition and with everything it was sold with. If you want to return the watch you cannot wear the watch, size the bracelet or in any other way use the timepiece. The only fees you will be responsible for are return shipping costs, and for international customers, any duties or value-added taxes.
Yes, we also offer personal delivery. Personal delivery services come at an additional cost and can in some cases be included in the price with prior confirmation from Investment Watches. Contact us for more information.
