Setting the Standard for Trust in Luxury Watches
Guaranteed Authenticity
Trust is everything in the world of luxury watches. At Investment Watches, every timepiece we handle is backed by a commitment to absolute authenticity and long-term confidence.
Authentication
All watches are thoroughly inspected by our in-house team of expert watchmakers and specialists. Each timepiece undergoes a detailed, multi-point evaluation covering movement, case, dial, hands, and overall condition. We combine traditional horology expertise with modern verification tools to ensure every detail is correct and consistent with the original manufacturer’s specifications.
As an official authentication center for Grailzee, we operate at the highest industry standards, handling a significant volume of watches with precision, consistency, and accountability.
Our process is independent and unbiased. We do not rely on third-party assumptions or external sales incentives—our reputation is built entirely on accuracy and trust.
Authentication Certificate
Every watch sold or authenticated by Investment Watches includes a formal Authentication Certificate. This document verifies the watch’s authenticity and outlines key details such as reference number, serial range (when applicable), movement, and any relevant notes on condition or originality.
This certificate supports resale, insurance, and long-term ownership with full transparency.
Warranty
All watches sold by Investment Watches are covered by a 1-year mechanical warranty, unless otherwise stated. This warranty ensures that the watch functions as intended under normal use.
The warranty covers mechanical issues related to the movement. It does not cover damage caused by water, misuse, accidents, or normal wear and tear. Vintage watches (generally pre-1990) may be excluded due to the nature and availability of original parts.
If a watch is still covered under the original manufacturer’s warranty, that coverage will apply in addition to our own.
Lifetime Authenticity Guarantee
We stand behind every watch we sell. Investment Watches provides a lifetime authenticity guarantee, ensuring that your timepiece will always be as described.
Secure Handling
All watches are handled and stored in professional facilities with advanced security systems, including bank-grade vaults. From intake to delivery, every step is designed to protect both the watch and the client.
We take the authentication of luxury watches very seriously to ensure that our clients receive genuine and high-quality timepieces. Our comprehensive authentication process includes the following steps:
- Initial Assessment: When we receive a watch, our team conducts a preliminary inspection to evaluate its overall condition and authenticity. This includes checking for any obvious signs of wear, damage, or counterfeit indicators.
- Detailed Examination: Our experienced horologists and watchmakers conduct a thorough examination of the watch. This involves:
- Verification of Serial Numbers: We check the serial and model numbers against different parts to ensure they match the watch's specifications.
- Movement Inspection: We open the case to inspect the movement, checking for the correct brand-specific markings, components, and overall condition.
- Exterior Inspection: We scrutinize the case, dial, hands, bracelet, and clasp for authenticity markers, such as engravings, hallmarks, and proper craftsmanship.
3. Reference Comparison: Using our extensive library of reference materials and databases, we compare the watch to authenticated examples to ensure all details align with the manufacturer's standards.
4. Testing and Calibration: The watch undergoes functional testing, including timekeeping accuracy and power reserve tests, to ensure it operates correctly. We also check for water resistance and any other specific features of the watch.
5. Documentation Review: If the watch comes with original papers, certificates, service papers or packaging, we verify their authenticity and match them to the watch.
6. Final Verification: Our team of experts conducts a final review, cross-checking all findings to ensure the watch is authentic. Only after passing this rigorous process is the watch approved for sale.
By adhering to this meticulous authentication process, we ensure that every luxury watch we buy o sell meets the highest standards of authenticity and quality, providing our clients with complete confidence in their purchase.
Mechanical Warranty & Service Policy
At Investment Watches, we stand behind the quality of every timepiece we sell. Our mechanical warranty covers any manufacturing or mechanical malfunction and includes all necessary labor, replacement of damaged components, and standard servicing when required.
For watches manufactured prior to 2000, we cannot guarantee service coverage, as original parts may no longer be available.
Investment Watches reserves the right to determine, at its sole discretion, the eligibility of a timepiece for mechanical warranty coverage.
Your satisfaction and peace of mind are important to us. If you have any concerns regarding your watch’s performance, don’t hesitate to contact our support team or schedule a visit.
Lifetime Authenticity Guarantee on Every Watch
At Investment Watches, your trust is our highest priority. Every timepiece we sell is backed by our Lifetime Authenticity Guarantee, ensuring complete confidence in your purchase. We never sell replica watches or timepieces with inauthentic or aftermarket parts. Each watch retains its original manufacturer’s serial number, unaltered and fully intact, as a testament to its authenticity and provenance.
In the rare event that any component of your purchased watch is found to be not 100% authentic, we will issue a full refund—no questions asked. Our commitment to transparency and integrity is why collectors and enthusiasts around the world choose Investment Watches.