we take the authentication of luxury watches very seriously to ensure that our clients receive genuine and high-quality timepieces. Our comprehensive authentication process includes the following steps:

1. Initial Assessment: When we receive a watch, our team conducts a preliminary inspection to evaluate its overall condition and authenticity. This includes checking for any obvious signs of wear, damage, or counterfeit indicators.
2. Detailed Examination: Our experienced horologists and watchmakers conduct a thorough examination of the watch. This involves:

• Verification of Serial Numbers: We check the serial and model numbers against different parts to ensure they match the watch's specifications.
• Movement Inspection: We open the case to inspect the movement, checking for the correct brand-specific markings, components, and overall condition.
• Exterior Inspection: We scrutinize the case, dial, hands, bracelet, and clasp for authenticity markers, such as engravings, hallmarks, and proper craftsmanship.

3. Reference Comparison: Using our extensive library of reference materials and databases, we compare the watch to authenticated examples to ensure all details align with the manufacturer's standards.

4. Testing and Calibration: The watch undergoes functional testing, including timekeeping accuracy and power reserve tests, to ensure it operates correctly. We also check for water resistance and any other specific features of the watch.

5. Documentation Review: If the watch comes with original papers, certificates, service papers or packaging, we verify their authenticity and match them to the watch.

6. Final Verification: Our team of experts conducts a final review, cross-checking all findings to ensure the watch is authentic. Only after passing this rigorous process is the watch approved for sale.

By adhering to this meticulous authentication process, we ensure that every luxury watch we buy o sell meets the highest standards of authenticity and quality, providing our clients with complete confidence in their purchase.

Investment Watches is focused on providing the easiest and safest place to buy, sell and invest in luxury watches. To deliver this all watches post 1990 come with our 2 year mechanical warranty. Newer watches may come with manufacturer warranty if they are sold with a manufacturer guarantee documentation.

Timepieces sold by Investment Watches have a mechanical 2-year warranty from the date of purchase. The Date of purchase is defined as the date on the purchase receipt.

Investment Watches will repair any mechanical malfunction that includes labor, us replacing any damaged parts and normal service if needed.

The repair warranty does not cover water damage, incidental damages or all abuse. The warranty does not cover wear and tear damages such as scratches, finish, crystals, glass, straps. 

Watches that are pre 1990 are not covered by our mechanical service, since parts are not always available.

Investment Watches will, at its sole discretion, determine the applicability of its warranty to each timepiece for which a warranty is claimed.

Upon return request Investment Watches will provide a return shipping label at our cost. Watches can also be delivered or picked up at one of our showroom locations. Please schedule an appointment.

All watches sold by Investment Watches come with a lifetime authenticity guarantee. We do not sell watches that are replicas or contain inauthentic parts. All watches have the original manufacturer’s serial number intact and without any alterations.

If a replica watch is detected when delivering a watch to us, we will confiscate the watch and deliver it to the authorities.

In a case where something in a purchased timepiece is not 100 % authentic, we will provide a full refund.